Careers

We are looking for two Assistant Consultants (Intermediate and Senior) to join our Support Team. The candidates we are looking for should be hungry for knowledge and growth. This is a great opportunity for someone who is motivated and a self-starter, can handle pressure and is wanting to build their career in providing business solutions using Dynamics 365 Business Central and LS Central. The candidate should be a problem solver, stive for excellence, and be willing to learn.

Reporting to the Service Delivery Manager, the Senior Assistant Consultant role is to take on a more Senior role within our Support Team providing support, mentorship, performing Essentials Implementations, installation and roll out services for our customers while gaining valuable experience through exposure to project implementations and engagement with Customers, Developers and Application Consultants.

Minimum criteria:

•  Minimum 3 years experience supporting and working with D365 Business Central or Microsoft Dynamics NAV
•  Knowledge of accounting – preferably a BCOM, B.IT or related degree or diploma
• Strong Microsoft Office skills: Excel, Word and Outlook
• ERP Implementation or support experience
• MB-800 Microsoft Dynamics 365 Business Central Functional Consultant Certification

 Knowledge:

•  Experience working with or supporting LS Central an advantage
•  Understanding of the Software Development Life Cycle
•  Understanding of business processes
•  Knowledge of the operating system/s and a basic understanding of hardware
•  Understanding of the support tools (e.g. CRM, RDP)
•  A broad knowledge and interest in IT and Finance
•  Industry experience in either Retail or Manufacturing and advantage 
•  SQL Skills and advantage

Skills:

•  Analyse and resolve problems
•  Model data and processes
•  Conduct essential implementations, training sessions and user acceptance testing
•  Work co-operatively with other people (be an active team member)
•  Work under pressure
•  Adapt flexibly to change
•  Communicate effectively
•  Document in easy to understand language
•  Manage scope
•  Meet deadlines
•  Influence, negotiate and build consensus
•  Manage time
•  Multi-task

Job Functions:

•  Customer Support and troubleshooting
•  ERP Implementations for less complex environments
•  Internal Support
•  Monitoring and Balancing
•  After-hours Support
•  Testing
•  Documentation
•  Installations
•  Setup and configuration
•  Implementation and Roll-outs of software
•  Provide guidance and support to rest of Support Team
•  Administration